Australians hit by nearly $500 million in scams in 2018

Dominic Beattie By on April 29, 2019
online scams

Photo by Matthew T Rader on Unsplash

New figures have revealed scammers ripped off Australians by over $489 million last year, with investment fraud and romance scams hitting hardest.

According to Delia Rickard, Deputy Chair of the Australian Competition and Consumer Commission (ACCC), this total loss was $149 million higher than in 2017.

“These record losses are likely just the tip of the iceberg,” Ms Rickard said.

“We know that not everyone who suffers a loss to a scammer reports it to a government agency.”

Investment scams surged 34% from 2017 to hurt Aussie finances the most, causing losses of $86 million.

There was also a 44% increase in the cost of dating and romance scams from $42 million in 2017 to $60.5 million in 2018.

Ms Rickard said these losses were “extraordinary” and showed that scammers are causing financial and emotional harm to many Australians.

“Scammers are adapting old scams to new technology, seeking payment through unusual methods and automating scam calls to increase their reach to potential victims,” she said.

Of the $489.7 million in reported losses in 2018, $107 million were reported to the ACCC’s Scamwatch team, which received 177,516 reports of scams over the year.

The average loss reported to Scamwatch was $5,997.

Scamwatch’s data show that men were hit with by $56.9 million in losses to scams and women slightly less at $48.8 million.

scam stats men women
Source: ACCC Targeting scams report 2018

Men were reported to be more affected by investment scams while women reported bigger losses to dating and romance scams.

Other types of scams included false billing, remote access scams, threats, online shopping scams and hacking.

Scamwatch ACCC 2018
Source: ACCC Targeting scams report 2018

One notorious scam hit thousands of Australian households in late 2018 with automated phone calls from scammers impersonating the Australian Tax Office (ATO).

Victims of these scammers were told they owed money to the tax office and were threatened with arrest unless these unpaid taxes were paid.

Ms Rickard said scammers combine pressure and fear tactics with technology to trick people into sending money.

“Scammers increasingly ask for money via iTunes cards, Google Play cards and cryptocurrencies to avoid the anti-scam measures employed by banks and money laundering detection systems,” she said.

The ACCC encourages people to report scams on the Scamwatch website and subscribe to Scamwatch radar alerts or follow them on Twitter to keep up with advice for avoiding the latest scams.

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Dominic Beattie
Dominic Beattie is’s Content Manager. He has been writing and editing articles on finance, business and economics since 2015, having previously worked as a Senior Journalist at financial research firm Canstar before helping to relaunch in November 2018. Dominic aspires to help everyday Australians discover simple and effective ways to comfortably manage their finances and save money, without sacrificing their joie de vivre.

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