A major change is set to occur in Australian banking, with Citi announcing it will be pulling out of all consumer banking products.
After 36 years in Australia, the global bank Citigroup announced yesterday it would be selling its consumer banking operation and exiting the country, with the intention of focusing purely on investment banking here.
The bank will no longer offer credit cards, home loans, savings accounts and term deposits to Australian customers..
The move comes after Citi global chief executive Jane Fraser launched a review of Citi's retail banking operations in Australia earlier this year.
Banks leaving the consumer market is rare in Australia, but Citi's departure comes less than six months since neobank Xinja announced it was it was handing back its banking license after failing to become sustainable.
Citi Australia CEO Marc Luet said Citi had commenced the sale process of its Australian consumer business, and had received interest from several potential buyers.
"During the sale process, there will be no change in the way Citi serves its consumer banking customers. Consumer operations will continue to operate as they do today," Mr Luet said.
"We are committed to the Australian market and the move will allow us to focus our resources on businesses that can drive stronger growth, deliver scale and enhance returns over the long run.”
What happens to Citi customers now?
The exact date of Citi's Australian exit is not yet clear, as this will largely depend on when the company is sold and to whom.
For savings account, home loan and credit card customers, their products should simply move from bank to bank when Citi is bought.
So Citi customers will simply have their products switched to the new bank, whoever that might be, or they can opt to switch banks themselves and refinance their mortgage ahead of time.
Lender | |||||||||||||
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Variable | More details | ||||||||||||
FEATUREDUNLIMITED REDRAWSSPECIAL OFFER | Smart Booster Home Loan Discounted Variable - 2yr (LVR < 80%)
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Smart Booster Home Loan Discounted Variable - 2yr (LVR < 80%)
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Variable | More details | ||||||||||||
FEATURED100% FULL OFFSET ACCOUNTNO APPLICATION FEE OR ONGOING FEES | Low Rate Home Loan - Prime (Principal and Interest) (Owner Occupied) (LVR < 60%)
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Low Rate Home Loan - Prime (Principal and Interest) (Owner Occupied) (LVR < 60%)
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Variable | More details | ||||||||||||
NSW/VIC/SA METRO & INNER REGIONAL AREAS | Variable Home Loan (Principal and Interest)
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Variable Home Loan (Principal and Interest)
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Variable | More details | ||||||||||||
REFINANCE ONLY | Variable Rate Home Loan – Refinance Only
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Variable Rate Home Loan – Refinance Only
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Variable | More details | ||||||||||||
NO ONGOING FEESFREE REDRAW FACILITY | Live-in Variable Loan (Principal and Interest) (LVR < 90%)
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Live-in Variable Loan (Principal and Interest) (LVR < 90%)
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- Fast turnaround times, can meet 30-day settlement
- For purchase and refinance, min 20% deposit
- No ongoing or monthly fees, add offset for 0.10%
Base criteria of: a $400,000 loan amount, variable, fixed, principal and interest (P&I) home loans with an LVR (loan-to-value) ratio of at least 80%. However, the ‘Compare Home Loans’ table allows for calculations to be made on variables as selected and input by the user. All products will list the LVR with the product and rate which are clearly published on the Product Provider’s web site. Monthly repayments, once the base criteria are altered by the user, will be based on the selected products’ advertised rates and determined by the loan amount, repayment type, loan term and LVR as input by the user/you. *The Comparison rate is based on a $150,000 loan over 25 years. Warning: this comparison rate is true only for this example and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate. Rates correct as of June 29, 2022. View disclaimer.
Citi credit cards
Citi is a big player in the credit card space, sitting at number five in customers and is only behind the big four banks.
With 13% of the credit card market in total, Citi is highly competitive, but customers looking to switch now can compare some of the most competitive credit card products on the market.
Citi home loans
Citi is less of a major player for mortgages, as the latest monthly APRA data shows it's the 21st biggest bank for home loan lending with a bit over $4.1 billion and $2.44 billion in owner-occupied and investment lending respectively.
The table below shows some of Citi's current lowest rate home loans - both fixed and variable. Customers can compare these loans to some of the most competitive interest rates around for investors and owner occupiers.
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Variable | More details | ||||||||||||
Basic Variable Home Loan (LVR 80%-90%)
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Basic Variable Home Loan (LVR 80%-90%)
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Variable | More details | ||||||||||||
Standard Variable Home Loan (LVR < 80%)
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Standard Variable Home Loan (LVR < 80%)
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Variable | More details | ||||||||||||
Basic Variable Investment Loan (Principal and Interest) (LVR 80%-90%)
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Basic Variable Investment Loan (Principal and Interest) (LVR 80%-90%)
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Fixed | More details | ||||||||||||
Fixed Home Loan 1 Year (LVR 80%-90%)
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Fixed Home Loan 1 Year (LVR 80%-90%)
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Fixed | More details | ||||||||||||
Mortgage Plus Fixed Home Loan 1 Year (LVR 80%-90%)
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Mortgage Plus Fixed Home Loan 1 Year (LVR 80%-90%)
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Base criteria of: a $400,000 loan amount, variable, fixed, principal and interest (P&I) home loans with an LVR (loan-to-value) ratio of at least 80%. However, the ‘Compare Home Loans’ table allows for calculations to be made on variables as selected and input by the user. All products will list the LVR with the product and rate which are clearly published on the Product Provider’s web site. Monthly repayments, once the base criteria are altered by the user, will be based on the selected products’ advertised rates and determined by the loan amount, repayment type, loan term and LVR as input by the user/you. *The Comparison rate is based on a $150,000 loan over 25 years. Warning: this comparison rate is true only for this example and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate. Rates correct as of June 29, 2022. View disclaimer.
Citi savings accounts & term deposits
Citi also has the 17th highest amount of deposits in Australia, with more than $12 billion worth of residential deposits.
Citi's highest savings account rate is a total rate of 1.10% p.a offered on its Online Saver introductory account for four months, before reverting to the base rate of 0.35% p.a.
For term deposits, it offers a mere 0.75% p.a, well below some of the highest term deposit rates on offer.
This table is includes a snapshot of the provider's products, not all of them. Refer to providers' websites for bonus rate conditions. Note that the base rate will apply once the introductory term has passed. Rates correct as of June 29, 2022. View disclaimer.
Photo source: Flickr