Didn’t get a rate cut? How to refinance your home loan

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on June 07, 2019
Didn’t get a rate cut? How to refinance your home loan

Photo by Raphael Rychetsky on Unsplash

Didn’t get a rate cut? Here’s how to switch your home loan and potentially save money.

Unless you’ve been living under a rock, you’ll know by now that the Reserve Bank of Australia (RBA) has cut interest rates by 25 basis points to a new record low of 1.25%. 

But not all the big banks have passed on the rate cut in full, and Treasurer Josh Frydenberg isn’t happy about it, describing their decisions as “deeply disappointing”. 

“Actions like this don’t give the Australian people any comfort that the banks have changed their behaviour. The impact of a 25 basis point cut on a $400,000 mortgage is the equivalent of saving around $60 a month or $720 a year,” he said.

If your bank hasn’t passed on the rate cut in full (or at all!) you may now be considering shopping around for a better deal on your home loan. 

Here’s how to switch your home loan in eight steps:

  1. Look at the current cost of your home loan
  2. Ask your lender to do better
  3. Ask how much it will cost to exit your current home loan
  4. Shop around and compare home loans
  5. Consider the costs of moving to a new lender
  6. Consider the length of the new loan
  7. Apply for your new home loan
  8. Exit your old home loan

1. Look at the current cost of your home loan

Firstly, know what you’re currently paying on your home loan. Your interest rate should be listed on your home loan statement, but you can also find out your current rate online if your lender has online banking.

If you can’t find your statements and don’t have access to online banking, you can check your current interest rate on your lender’s website. If you know what your home loan product is, you can check your lender’s current rates for that product

Of course this won’t work if your home loan rate is fixed. In that case, you’ll be paying the rate that was on offer when your home loan was settled as opposed to whatever rate is on offer now.

If all else fails, hop on the phone and give your lender a ring to find out. You’ll need to have some account information handy, such as your customer or account number. 

Don’t forget to find out about any ongoing or annual fees you may be paying as well. It’s a good idea to take these costs into account when considering refinancing your home loan. 

2. Ask your lender to do better

The truth is, just as with many relationships it’s easier to moan to your current bank than it is to go through the rigmarole of switching to another one.

But here’s the deal: it costs a bank a lot more to bring in new business than it does for them to retain old business. Plus, banks have entire teams solely devoted to keeping you as a customer.

So, you should research the best deal on the market, ring your bank and threaten to refinance with someone else if they don’t budge. They’ll either transfer you directly to their retention team or call you back within minutes.

However, you want to make sure you’re the kind of customer they actually want to keep in the first place. If you never make your repayments on time, they’ll probably (and quite happily, I might add) bid you adieu. 

You also need to be ready to follow through on your threat to refinance with another lender. But if the bank calls your bluff, don’t bitch – switch. 

3. Ask how much it will cost to exit your current home loan

Almost every lender will slug you with a discharge fee. It’s usually no more than a few hundred dollars, but you should still check with your lender to see how much you’ll be asked to pay.

If you’re in a fixed rate home loan, you’ll need to check the break costs for leaving the loan before the loan term is over. These costs can run into the tens of thousands, but may be as low as a few hundred dollars. Either way, hop on the blower and find out.

You may also want to figure out if you’ll be forced to pay lenders mortgage insurance (LMI) again. 

4. Shop around and compare home loans

Getting the best loan for your money isn’t rocket science, but you may have to navigate the murky waters of the mortgage industry to get it. 

Jump online and compare the rates available from different institutions. When you find some loans that offer the features you want, ask the lender for a key fact sheet on each loan to compare features. Credit providers have to give you a key fact sheet on home loans, but only if you ask for one. 

Key facts sheets give you all the information you need in a set format to make it easier to shop around and compare loans. They highlight all the important information, such as the total amount to be paid back over the life of the loan. 

5. Consider the costs of moving to a new lender

There may be a few common up-front fees you may be asked to pay when switching to a new lender. You may be charged an application fee, a settlement fee, and a valuation fee, to name a few. 

Lenders love to get refinancing business from another lender as they’re usually profitable loans at lower LVRs from borrowers who have a proven repayment track record. Because they’re highly motivated to get this business, lenders will sometimes throw in a special deal to secure you as a customer by waiving fees for refinancers, or even offering to pay clients for some of the costs associated with leaving their current lender.

After you’ve worked out the costs of leaving your current lender and the costs of moving to a new lender, you should have a pretty good idea of how much you stand to save by switching. By this point, you should have a lender and a home loan product in mind that will give you the biggest savings.


6. Consider the length of the new loan

But before you make the switch, there’s one last thing to take into consideration. You want to check the length of your new loan. Some lenders will only let you refinance with a loan of 25 or 30 years rather than the number of years you have left to pay off your current loan. What this means is that if you take on the new loan, your repayments will drop – but if you only pay the bare minimum in repayments it will take you 25 or 30 years more to pay off the loan.

If that’s the case, you may want to think about increasing your repayments for your new loan so you aren’t still paying it off when you’re rolling around the nursing home in your wheelchair. 

7. Apply for your new home loan

Now that you’ve found the home loan that will give you the best deal and the biggest savings, it’s time to apply for your shiny new loan.

Different lenders will have different application processes. Some are entirely online while others require you to do things the old school way and mail or scan your forms and documents through.

In general, these are the details you will need to have ready:

Personal information

You will have to provide your name, date of birth, and contact information. You may also be asked to provide a valid ID such as your driver’s license, Medicare card or passport.

Financial information

You may also need to provide details of your employment, income, assets and any liabilities. Lenders will want to see documentation of this, so you’ll need to have your bank statements and payslips ready to go.

Loan information

You will need to provide details of your current home loan so that your lender can see your current repayment history and the outstanding loan amount.

Property information

Your new lender will likely want to see details about your current property. They will also likely want to have a valuation done to assess its current value so they can determine how much to lend you.

Once you’ve applied, approval generally takes anywhere from a day to eight business days. Some online lenders can be pretty quick off the mark and have your loan approved within hours. 

8. Exit your old home loan

This bit is the easy part! Your new lender will usually communicate with your old lender to discharge you from your old home loan. They’ll also handle all the exchanges of documentation and take care of the title transfer for you. 

After this bit is done, your new home loan will reach the ‘settlement’ stage. The settlement stage is when the actual funds are disbursed to pay out your old home loan, and if all goes well, you should be able to reach settlement within weeks. 

And that’s that! You’ve navigated the murky waters of the mortgage industry and successfully refinanced your home loan. I’ll toast to that. 

Savings.com.au’s two cents

Refinancing your home loan may seem daunting, but if your bank made the naughty list by not passing on the rate cut, you could be losing money. So don’t just sit back and think it’s all too difficult to switch lenders, because you may be surprised to find it’s easier than you think. Plus, if it means a savings of a few hundred dollars a month – that’s time well spent. 

Breaking up with your bank isn’t hard to do.

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Emma Duffy is Assistant Editor at Your Mortgage and  Your Investment Property Mag, which are part of the Savings Media Group. In this role, she manages a team of journalists and expert contributors committed to keeping readers informed about the latest home loan and finance news and trends, as well as providing in-depth property guides. She is also a finance journalist at Savings.com.au which she joined shortly after its launch in early 2019. Emma has a Bachelor in Journalism and has been published in several other publications and been featured on radio.


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