- MOVE Bank is a small, member-owned bank offering competitive home loan rates
- It receives consistently high customer service ratings in independent surveys
- Its home loans are notable for their comparatively low fees
Starting out in 1968 as Railways Credit Union, MOVE Bank kept the transport theme with its name change in 2018. MOVE head office is in Brisbane, but MOVE offers fully digital banking services allowing 24-7 access from anywhere.
With more than $750 million dollars in assets under management, it describes itself as a "boutique bank" and offers the full array of banking services, including home loans.
MOVE Bank home loan interest rates
| Lender | Home Loan | Interest Rate | Comparison Rate* | Monthly Repayment | Repayment type | Rate Type | Offset | Redraw | Ongoing Fees | Upfront Fees | Max LVR | Lump Sum Repayment | Extra Repayments | Split Loan Option | Tags | Features | Link | Compare | Promoted Product | Disclosure |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
5.99% p.a. | 6.05% p.a. | $2,995 | Principal & Interest | Variable | $0 | $700 | 80% | |||||||||||||
6.19% p.a. | 6.25% p.a. | $3,059 | Principal & Interest | Variable | $0 | $700 | 90% | |||||||||||||
6.29% p.a. | 6.35% p.a. | $3,092 | Principal & Interest | Variable | $0 | $700 | 90% | |||||||||||||
6.14% p.a. | 6.20% p.a. | $3,043 | Principal & Interest | Variable | $0 | $700 | 80% | |||||||||||||
6.29% p.a. | 6.35% p.a. | $3,092 | Principal & Interest | Variable | $0 | $700 | 95% | |||||||||||||
6.19% p.a. | 6.25% p.a. | $3,059 | Principal & Interest | Variable | $0 | $700 | 80% | |||||||||||||
6.39% p.a. | 6.45% p.a. | $3,124 | Principal & Interest | Variable | $0 | $700 | 90% | |||||||||||||
6.49% p.a. | 6.55% p.a. | $3,157 | Principal & Interest | Variable | $0 | $700 | 90% |
MOVE Bank home loan products
MOVE Bank offers two main home loan products:
Everyday Home Loan (variable or fixed rate options) is its basic home loan product
(To be eligible for this loan, a credit of $1,500 a month must be deposited into a Move Bank transaction account)
Offset Home Loan (variable or fixed rate options) comes with a slightly higher interest rate but offers a full offset account
MOVE Bank home loan features
- no ongoing monthly or annual fees
- maximum loan-to-value ratio (LVR) 95% with lenders mortgage insurance (LMI) for owner occupiers and 90% for investors
- maximum LVR (without LMI) 80% for both principal and interest (P&I) and interest only (IO) repayments
- interest-only repayments available only for owner-occupier construction loans for a maximum of 12 months, or investment loans for a maximum of 5 years (construction loans not available on offset fixed-rate loans)
- flexible repayment frequency - weekly, fortnightly, or monthly
- redraw facility available
- unlimited extra repayments for variable-rate loans (see below for fixed rates conditions)
- ability to split loan ($50 fee applies for each split)
- fixed-rate loans come with rate lock option
Fixed-rate loans
- can be fixed for 1, 2, 3, or 5 years
- repayment frequency monthly
- additional repayments can be made up to a limit of $10,000 per fixed rate term
"Our focus is on simplicity, transparency, and genuine customer care. "We offer competitive interest rates, low fees, and products packed with practical features like 100% offset accounts and fee-free redraw and no ongoing fees to help our members own their own homes sooner. "Our loans are designed to be easy to understand and our digital-first approach means members can apply online with personalised support from our team when they need it. "We're big enough to deliver but small enough to care, and that's reflected in our consistently high satisfaction scores."
MOVE aims for long-term value for customers
Focus on customer satisfaction
MOVE Bank achieved 4.52 out of 5 stars in its 2025 member survey and an impressive Net Promoter Score (NPS) of +52.
NPS is a universal metric based on member surveys to gauge customers loyalty, satisfaction, and how likely a customer is to recommend a product or service to others. Scores can theoretically range from -100 to +100.
According to research company Roy Morgan's NPS benchmarks, the average score for Australia's big banks is -17 while mutual banks as a collective average a far stronger +15.7.
Move Bank home loans: Pros & Cons
Pros
- customer-focussed
- competitive interest rates
- no ongoing monthly account keeping fees
- establishment fee includes one standard valuation on some loan products
- free to settlement property insurance available
- can borrow up to 95% LVR (with LMI)
- unlimited free redraws
- 100% offset account available on some loans
- loan pre-approval available
- can choose repayment frequency for most loan products
- low-cost split fee
Cons
- limited branches for those wanting in-branch services
- does not generally deal in low doc or no doc home lending
- does not offer green home loan products
MOVE aims for long-term value for customers
"Our focus is on simplicity, transparency, and genuine customer care.
"We offer competitive interest rates, low fees, and products packed with practical features like 100% offset accounts and fee-free redraw and no ongoing fees to help our members own their own homes sooner.
"Our loans are designed to be easy to understand and our digital-first approach means members can apply online with personalised support from our team when they need it.
"We're big enough to deliver but small enough to care, and that's reflected in our consistently high satisfaction scores."
How to apply for a MOVE Bank home loan
Potential borrowers can complete an online application or contact a lending specialist to help them through the application process.