The new version of the CommBank app available in June is said to deliver individually tailored content and new dynamic navigation to make it simpler, better and easier for its 7.7 million Australian users.

CommBank notes the decision to update the app and implement new features comes as customers are using the app in greater numbers and engaging with it more frequently than ever before. 

According to CommBank, on average customers are logging in 36 times a month, marking a 20% increase on 2020 figures. 

Further, in April 2023 CommBank customers used the app to make an average of 3.3 million payments per day – up 19% compared to a year ago.

CommBank to introduce CommSec integration

CommBank customers will be able to buy, sell and hold Australian shares and exchange traded funds through the app once updated in June. 

This feature will be available to CommBank retail customers and existing CommSec customers.

CommBank detailed roughly one in five customers have a CommSec account, with 45% valuing the opportunity to invest in the stock market through their banking app. 

Further, CommSec has seen an inflow of more than one million new customers over the past three years as the COVID-19 pandemic drove an acceleration in retail investing.

CommBank CEO Matt Comyn said utilising artificial intelligence and building on the digital investments and advances, CommBank is now able to better understand the needs of our digitally active customers.

“CommSec share trading through the CommBank app is a distinct proposition which is not offered by any other bank in Australia,” Mr Comyn said.

CommBank to allow customers to switch between personal and business accounts

Launching next month, CommBank’s 800,000 business banking customers who are active users of the app will be able to switch seamlessly from their business accounts to their personal accounts. 

CommBank notes the challenges of account switching has been one of the main friction points for business customers, with the change allowing customers to better manage their personal and business lives.

CommBankProfileSwitching.jpg

“CBA banks more business customers than any other bank and these innovations form part of our strategy to be the leader in business banking with a focus on the best in-person and digital services Australia-wide,” Mr Comyn said.

CommBank Executive General Manager Digital & Customer Meg Bonighton said this is the start of an evolution towards offering an even more integrated and personalised experience.

“The investment we’ve made in our technology stack will allow us to innovate and update faster than before, ensuring we can continue to deliver a superior digital experience even as our customers’ expectations shift,” Ms Bonighton said.


Advertisement

Need somewhere to store cash and earn interest? The table below features savings accounts with some of the highest interest rates on the market.

Provider

4001$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
  • Bonus rate for the first 4 months from account opening
  • No account keeping fees
  • No minimum balance

High Interest Savings Account (<$250k)

  • Bonus rate for the first 4 months from account opening
  • No account keeping fees
  • No minimum balance
4000$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
  • A high-interest online savings account with no monthly fees, easy withdrawals and award-winning digital banking
  • No withdrawal notice periods or interest rate penalties
  • Save up to 10% on eGift cards at over 50 retailers with Macquarie Marketplace
Disclosure

Savings Account

  • A high-interest online savings account with no monthly fees, easy withdrawals and award-winning digital banking
  • No withdrawal notice periods or interest rate penalties
  • Save up to 10% on eGift cards at over 50 retailers with Macquarie Marketplace
Disclosure
400$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
  • Special offer: Savings Accelerator (Kick Starter offer).
  • For a limited time, new ING customers can get a bonus 0.70% p.a. on their savings rate on balances of $150,000 up to $500,000 for the first 4 months. T&Cs apply.
  • If your balance is over $500,000 (but less than $5 million) you will earn the ongoing variable rate of 4.7%
Disclosure

Savings Accelerator

  • Special offer: Savings Accelerator (Kick Starter offer).
  • For a limited time, new ING customers can get a bonus 0.70% p.a. on their savings rate on balances of $150,000 up to $500,000 for the first 4 months. T&Cs apply.
  • If your balance is over $500,000 (but less than $5 million) you will earn the ongoing variable rate of 4.7%
Disclosure
400$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details

Savings Accelerator

    Important Information and Comparison Rate Warning

    All products with a link to a product provider’s website have a commercial marketing relationship between us and these providers. These products may appear prominently and first within the search tables regardless of their attributes and may include products marked as promoted, featured or sponsored. The link to a product provider’s website will allow you to get more information or apply for the product. By de-selecting “Show online partners only” additional non-commercialised products may be displayed and re-sorted at the top of the table. For more information on how we’ve selected these “Sponsored”, “Featured” and “Promoted” products, the products we compare, how we make money, and other important information about our service, please click here. Rates correct as of November 8, 2024. View disclaimer.

    Important Information and Comparison Rate Warning

    Images by CBA.