ING has the highest retail bank satisfaction

New research has found ING has the highest customer satisfaction among retail banks, while Commonwealth Bank ranks the highest among the major banks.

NAB finds consumer anxiety on the rise

People’s concern about their future spending and savings rose over the September quarter, according to NAB, but still remains below average.

ACCC says we’re paying too much for foreign currency services

A report by Australia’s consumer watchdog the ACCC into foreign currency conversion has found Australians are getting ripped off to the tune of millions of dollars, and the big four banks are partly to blame.