According to Afterpay's Q1 FY21 Business Update (ended September 2020), Afterpay increased its number of global customers by 98% to 11.2 million, up from 5.7 million in Q1FY20 (ended September 2019).

This is also a significant increase from the 9.9 million noted in its end of financial year results earlier this year, when it said it was adding as many as 20,500 customers per day during March-June when COVID shutdowns first began.

Most of this growth was driven by US and UK markets, where customer numbers grew by a significant 175% (to 6.5 million) and 282% (to 1.2 million) respectively. 

Customers in Australia and New Zealand (ANZ) grew by a smaller amount at 15% to 3.4 million in total, further cementing Afterpay's status as the number one buy now, pay later (BNPL) platform in the region. 

Afterpay recorded strong growth in the ANZ region overall. 

Underlying sales increased by 63% to $2.2 billion year-on-year, and added another 18,000 merchants to reach 48,000, a 50% yearly increase. 

Despite concerns over Australian customers becoming reliant on debt, Afterpay also noted that customer defaults on repayments remained "below historical rates in all regions" which "resulted in net transaction losses as a percentage of underlying sales also remaining low".

This follows research commissioned by Openpay which found as many as 60% of Australians had turned to BNPL platforms to take care of essential spending, such as healthcare (60%) and car repairs (31%), while one in ten are using BNPL to pay for their groceries and education expenses. 

Need somewhere to store cash and earn interest? The table below features introductory and ongoing savings accounts with some of the highest interest rates on the market.

Provider

4000$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
  • Bonus rate for the first 4 months from account opening
  • No account keeping fees
  • No minimum balance

High Interest Savings Account (< $250k)

  • Bonus rate for the first 4 months from account opening
  • No account keeping fees
  • No minimum balance
010000$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
  • Deposit at least $1,000+ each month from an external source
  • Make 5 or more eligible transactions
  • Grow your savings balance each month

Savings Maximiser (<$100k)

  • Deposit at least $1,000+ each month from an external source
  • Make 5 or more eligible transactions
  • Grow your savings balance each month
010000$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
  • Earn up to 5.40% pa by depositing $1,000 in the previous month
  • No account fees
  • Easy access to your money

Saver Account (<$250k)

  • Earn up to 5.40% pa by depositing $1,000 in the previous month
  • No account fees
  • Easy access to your money
4000$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
  • A high-interest online savings account with no monthly fees, easy withdrawals and award-winning digital banking
  • No withdrawal notice periods or interest rate penalties
  • Save up to 10% on eGift cards at over 50 retailers with Macquarie Marketplace

Savings Account (Amounts < $250k)

  • A high-interest online savings account with no monthly fees, easy withdrawals and award-winning digital banking
  • No withdrawal notice periods or interest rate penalties
  • Save up to 10% on eGift cards at over 50 retailers with Macquarie Marketplace
05001$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
  • Maximum Age - 24

Goal Saver

  • Maximum Age - 24
000$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
*Rate varies on savings amount
  • Deposit $500 per month to get bonus interest
  • No balance growth needed or card transactions necessary.
  • Tiered bonus rates apply. Earn our best rate on your first $100k. (TMDs at ubank.com.au)
  • 5.50% p.a. available on total savings up to $100K.
  • 5.00% p.a. applies to savings between $100K-250K.
*Rate varies on savings amount

Save Account (>$100,000)

  • Deposit $500 per month to get bonus interest
  • No balance growth needed or card transactions necessary.
  • Tiered bonus rates apply. Earn our best rate on your first $100k. (TMDs at ubank.com.au)
  • 5.50% p.a. available on total savings up to $100K.
  • 5.00% p.a. applies to savings between $100K-250K.
0200$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
  • No fees or penalties for withdrawing money
  • Savings guaranteed up to $250,000
  • Maximise your savings and reach your goals faster with Auto-Savings

Bonus Saver Account (Amounts < $250k)

  • No fees or penalties for withdrawing money
  • Savings guaranteed up to $250,000
  • Maximise your savings and reach your goals faster with Auto-Savings
010000$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details
For customers aged 14-35 years
For customers aged 14-35 years

Future Saver Account ( < $50k)

    010000$product[$field["value"]]$product[$field["value"]]$product[$field["value"]]More details

    Boost Saver

      Important Information and Comparison Rate Warning

      All products with a link to a product provider’s website have a commercial marketing relationship between us and these providers. These products may appear prominently and first within the search tables regardless of their attributes and may include products marked as promoted, featured or sponsored. The link to a product provider’s website will allow you to get more information or apply for the product. By de-selecting “Show online partners only” additional non-commercialised products may be displayed and re-sorted at the top of the table. For more information on how we’ve selected these “Sponsored”, “Featured” and “Promoted” products, the products we compare, how we make money, and other important information about our service, please click here. Rates correct as of July 14, 2024. View disclaimer.

      The concentration of younger Australians using Afterpay has also further increased. 

      In a breakdown of its customer base in Australia and New Zealand, Afterpay noted that the majority (52%) of its top customers - that is, those in the top 10% by value of underlying sales - are millennials, while 16% are Gen Zs. 

      This top 10% of customers transact as many as 54 times per year in as many as 26 merchants. 

      "As millennials and Gen Z customers reach their peak earning years over the next 10 years, the percentage of total retail spend globally coming from these generations will increase significantly," Afterpay said in its report. 

      "Afterpay's model was developed to meet the needs of these two important generations and align with their core values.

      "The trust and ongoing loyalty of our customer base is evidenced by the growing frequency per customer the longer they remain on the platform."

      While most of the sales during this quarter were online, physical stores are "trending back towards pre COVID-19 levels at approximately 20% of total [Australia and New Zealand] underlying sales" as the retail sector gradually reopens. 

      [Read: Afterpay teams up with Westpac to offer savings account]